Research on the Potential Value and Acceptance of Introducing Robots into the Property Management Industry
SHU Man Wang
舒文泓
BSc (Hons) in Surveying
I am someone with clear goals, but I also value a calm life. In today’s high-pressure world, I prioritise work-life balance and moving forward step by step. Rather not expending uncessary energy, I prefer to work at a comfortable and sustainable pace. I truly believe that when our mind and body are relaxed, we can think more clearly, and our efficiency will last much longer.
This study explores the value and acceptance of using patrol robots in Hong Kong’s property management industry. The research uses interviews, questionnaires, and secondary data analysis. The results show that the security industry faces serious problems such as labour shortages, an aging workforce, long working hours, and work-related injuries. Modern patrol robots can help perform patrol tasks, reduce human workload, and lower injury risks.
Both managers and security staff accept robots and support human-robot cooperation. Robots are suitable for night patrol, large estates, and remote estates. Although cost and site suitability are still challenges, patrol robots can effectively improve security efficiency and address industry difficulties. This study proves that robots have practical value and can support the long-term development of property management.
Tutor: Elvis Lau